Harvard Business Review Everyday Emotional Intelligence : Big Ideas and Practical Advice on How to Be Human at Work by Daniel Goleman (Author) , Richard E. Boyatzis (Author) , Annie McKee (Author) , Sydney Finkelstein (Author) Format:Paperback / softback 384 pages Publisher:Harvard Business Review Press Imprint:Harvard Business Review Press ISBN:9781633694118 Published:7 Nov 2017 Classifications:Occupational & industrial psychology, Psychology: emotions, Management & management tec ... 展开完整描述 ▼
Harvard Business Review Everyday Emotional Intelligence : Big Ideas and Practical Advice on How to Be Human at Work
by Daniel Goleman (Author) , Richard E. Boyatzis (Author) , Annie McKee (Author) , Sydney Finkelstein (Author)
Format:Paperback / softback 384 pages
Publisher:Harvard Business Review Press
Imprint:Harvard Business Review Press
ISBN:9781633694118
Published:7 Nov 2017
Classifications:Occupational & industrial psychology, Psychology: emotions, Management & management techniques
Readership:General (US: Trade)
Weight:412g
Dimensions:210 x 139 x 29 (mm)
Pub. Country:United States
For sale in: All countries
Description
Fundamental frameworks for emotional intelligence and how to apply them every day. According to research by Daniel Goleman, emotional intelligence has proved to be twice as important as other competencies in determining outstanding leadership. It is now one of the crucial criteria in hiring and promotion processes, performance evaluations, and professional development courses.
And it"s not innate--it"s a skill that all of us can improve. With this double volume you"ll get HBR"s 10 Must Reads on Emotional Intelligence and the HBR Guide to Emotional Intelligence. That"s 10 definitive HBR articles on emotional intelligence by Goleman and other leaders in the field, curated by our editors--paired with smart, focused advice from HBR experts about how to implement those ideas in your daily work life.
With Everyday Emotional Intelligence, you"ll learn how to:Recognize your own EQ strengths and weaknessesRegulate your emotions in tough situationsManage difficult peopleBuild the social awareness of your teamMotivate yourself through ups and downsWrite forceful emails people won"t misinterpretMake better, less emotionally biased decisionsHelp an employee develop emotional intelligenceHandle specific situations like crying at work and tense communications across different cultures